Program Analyst III

ESSENTIAL REQUIREMENTS

• Active Secret clearance and U.S. Citizenship

• Lean Six Sigma Green Belt or higher certification strongly preferred

• Advanced proficiency in MS Office 365, Visio (process mapping), and SharePoint (documentation management)

• Strong operational skills including process analysis, SOP development, technical writing, and workflow documentation

• Experience with federal government operations, compliance requirements, and process improvement methodologies (Lean, Six Sigma)

• Excellent interpersonal and administrative coordination skills with ability to support senior team members and stakeholders

• Strong organizational and administrative skills with ability to manage multiple priorities and mobilize quickly for surge support

• Onsite work at Pentagon and/or Arlington, VA required

KEY DUTIES AND RESPONSIBILITIES  

Essential Duties and responsibilities include the following.  Other duties may be assigned. 

• Provide administrative and operational support to the program team including scheduling, meeting coordination, and stakeholder communications

• Support development and maintenance of program deliverables including project plans, IMS, Risk Registers, Issue Logs, Decision Logs, and status reports

• Assist with preparation of meeting minutes, leadership briefings, executive summaries, and presentation materials

• Conduct process analysis to identify inefficiencies and improvement opportunities; perform gap analysis and develop corrective action plans

• Develop workflow documentation, process maps using Visio, and visual representations of complex workflows

• Create comprehensive Standard Operating Procedures (SOPs) aligned with federal guidelines and best practices

• Support process integration during program implementation; monitor and refine workflows to ensure efficiency and compliance

• Document business requirements and stakeholder expectations; develop process metrics and KPIs for continuous improvement

• Coordinate with stakeholders to validate processes and gather feedback; facilitate alignment sessions as needed

• Maintain SharePoint-based SOP libraries, process documentation repositories, and ensure version control; document lessons learned

EDUCATION AND EXPERIENCE

Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Systems Engineering, or related field required; OR Associate's degree plus 2 years additional relevant experience and a minimum of five to seven (5-7) years operations analysis, process improvement, or business process management experience; three (3+) years developing SOPs and process documentation. Experience in federal government or DoD business operations environment required. Experience supporting audit readiness, risk management, or compliance programs preferred; advanced Visio and technical writing skills required.