Human Resources Consulting Services - This pool comprises of efforts engaged in the three Key Services Areas (KSAs) identified in HCaTS: 1) Customized Training and Development Services, 2) Customized Human Capital Strategy Services, and 3) Organizational Performance Improvement.

• Customized training includes, but is not limited to, training that is developed and/or delivered to any Federal employee to enhance knowledge, skills and abilities related to a specific title, series and/or function on any subject matter, or general knowledge, skills and abilities.

To find out more about HCaTS, visit the official HCaTS page on the GSA website.